Category: Informational Returns & Exchanges


Click here for a printable RETURN FORM

If you are not completely satisfied with the items on your order, you may return them within 90 days of delivery.

Returns must be in new, unwashed, and in resellable condition with all original manufacturers’ tags still attached to receive a full refund. Please be considerate and remember that if nothing is defective about the item, it will be resold to another customer. For flawless returns, here are some things to remember:

  • Remove all personal belongings. This includes: jewelry, tissues, lip gloss/ nail polish/ makeup, name tags, writing utensils, chewing tobacco/ cigarettes,  returns to other businesses, small animals or children, etc.
  • Use a lint roller on items containing dust or pet hair.
  • Include your order information in the package. If we do not know who the package belongs to, it will sit in the corner and not be processed.
  • The backside of your packing slip; fill it out. Include what your would like done with the order. (Return or exchange?)
  • Make sure the package is securely closed/ sealed. Dungarees will not take responsibility for returned orders damaged due to insufficient packaging. *Standard scotch tape may not be the best choice.
  • Do not wear clothing to work in (whether the tags are still on or not) if you are considering a return.
  • Test footwear indoors. We will not accept returned boots and footwear showing signs of wear or dirt.
  • Anticipate return shipping costs. Return orders that are sent back using the Dungarees return label will be charged $5.95 for shipping. This does not apply to customers that have chosen not to use our return label.
  • Keep a copy of your return tracking information.  If a package is lost by the shipping company, there is no way to retrieve it without the tracking info. It is the customers responsibility to keep track of this information, Dungarees does not keep a copy of return labels.

Items returned to Dungarees that do not meet the above requirements may be subject to a restocking fee at our discretion.

The return of defective, mislabeled, or incorrect items must be authorized by a customer service representative, and be reported within 10 days of receiving your order. Instructions, shipping labels, and replacements will be handled on a case-by-case basis to ensure quality service and satisfaction.

Please call us at 866-538-6427 if you have any questions.


ALL previously listed conditions for returns also apply to exchanges. Items returned to Dungarees that do not meet the above requirements may be subject to a restocking fee at our discretion.

Exchange shipping charges (the same as regular orders)

  • if the value of the items being sent back to you for the exchange is over $55, the shipping is free
  • if the value is less than $55, there is a $5.95 shipping charge.

Please call us at 866-538-6427 if you have any questions.

How to Return/ Exchange an Item:

Include and fill out the back-side of the white packing slip that you received with your shipment.

If you have misplaced the packing slip, click here for a return form. In this case, you must include your name and phone number, as well as your order number and/or order date.

Your package must be shipped via prepaid freight, and Dungarees recommends that you purchase insurance for your shipment. Return and Exchange shipping charges are at your expense.

We will make every effort to speed your exchange or refund and contact you if there are any questions or problems. Please remember, returns are processed in the order in which they are received. During the busy holiday season, the number of returns and exchanges increases tenfold, occasionally causing delay.

Please call us at 866-538-6427 if you have any questions.

Please send all Returns & Exchanges directly to:

Attn: Returns/Exchanges
500 East Broadway
Columbia, MO 65201

Carhartt Field-Testing Program

A lot of manufacturers claim their clothes are rugged but few prove it like Carhartt.

Carhartt operates one of the most rigorous field testing programs in the business – sending coats, jeans, overalls, shirts and more to working men and women across America.

Day after day, month after month, these workers put these clothes to the test as they haul freight, string high-voltage lines, fell timber, pour foundations, manufacture factory goods, till farmland and toil in countless other jobs.

What does Carhartt ask in return? Nothing more than an honest opinion. Does the fabric hold up? Do the seams stay intact? Is there enough room in the shoulders or hips or waist? Do the zippers and buttons work? Are the pockets well positioned?

Carhartt uses worker feedback to improve our current clothing as well as generate ideas for future styles – all to better serve your needs.

ALL Field-Tested Carhartt products can be found at

Carhartt Lining Guide

Brushed Polyester Mesh (Warm)

Lightweight 100% polyester mesh. Featured in: Carhartt J360

Mesh Lining (Warm)

Lightweight 100% polyester mesh. Featured in: Carhartt B216, C72, J162

Thermal Lining (Warm)

Warm and lightweight 100% polyester thermal weave. Featured in: Carhartt J25, J131, J220

Nylon Quilt Lining (Warmer)

Nylon taffeta quilted to lightweight polyester fill. Featured in: Carhartt  R02, R27, R38, R41, R45, X01

Nylon Quilt Lining (Warmer)

Nylon taffeta quilted to lightweight polyester fill. Featured in: Carhartt J175

Sherpa Lining (Warmer)

45% acrylic and 55% polyester high loft fleece. Featured in: Carhartt C61, C95, J141, J233, J284, J292, J297, V26, V33

Blanket Lining (Warmer)

Blended acrylic and polyester in stripes or plaid. Featured in: Carhartt C001, C02, J001, J97

Arctic Quilt Lining (Warmest)

Nylon taffeta quilted to heavyweight, high-loft polyester batting. Featured in: Carhartt C003, C26, C55, J002, J22, J133, R03, R33, V01, V02, WC026, X02, X06

Quilted Flannel Lining (Warmest)

Brushed polyester tricot quilted to midweight polyester batting. Featured in: J13, J14, J130, J140, J221, WJ130